Our Team Members
Gail was born and raised on her family’s dairy farm just south of Sherwood Park, Alberta. No stranger to hard work, she obtained a Business Administration Degree from NAIT and set-off to Red Deer where she began her career in insurance at a local brokerage. Gail returned to Edmonton five years later and acquired McLean & Shaw in 1994. With over 43 years of experience, Gail understands all facets of the insurance industry and enjoys finding unique and personalized coverage to suit today’s businesses.
As president, Doug is responsible for keeping McLean & Shaw running at top-level performance. His love for sports reinforces the value of teamwork, an ingredient he feels is essential to helping get the best coverage and security for his commercial and personal insurance clients. He also has a wealth of experience on his side with more than 22 years of dedication to the insurance industry. Doug not only has a lot of practical experience in insurance on his side, he also has an impressive amount of education including a designation as Fellow Chartered Insurance professional, the industry’s greatest distinction.
Alexandra is originally from Poland and immigrated to North America when she was 19 years old. She has been working in the insurance industry for 15 years, starting in Chicago in 2003 then moving to Canada in 2010. She joined McLean & Shaw in March 2018 as Senior Account Manager where she services commercial accounts that include property and transportation.
Amanda has been in the insurance business since graduating from the Mount Royal University Insurance program in 2006. She has followed in her dad’s footsteps by getting into the insurance industry and has no regrets for doing so. She started with an insurer before switching to the broker side and has experience in personal and commercial lines.
Brooke joined the McLean & Shaw team back in 2015. Since working on the broker side of the business for 14 years, Brooke has taken on roles from Account Assistant to Producer, specializing in Commercial Lines and Surety. Her passion and drive makes her an asset to her clients and to her team. Her credentials include Canadian Accredited Insurance Brokers (CAIB) and completion of Dale Carnegie Courses in Communication and Human Relations.
Darlene started working at McLean & Shaw 20 years ago as the receptionist. It wasn’t long after her first year that she obtained her insurance license, started working in Personal Lines then moved on to the Commercial Department where she has spent the last 17 years. Her focus has been transportation, crane operations and commercial property.
Lisa began her insurance career as an insurance processor back in 2002, eventually obtaining her insurance license and gained experience in both commercial and personal lines insurance. By the time Lisa joined McLean & Shaw Insurance in 2015, she was well established as a Commercial Account Manager. Known for her hard work and product knowledge, Lisa exemplifies the ultimate insurance professional.
Moria has been in the insurance industry since 2008. She brings with her experience in both personal and commercial insurance. She has been with McLean & Shaw since 2013 and currently works in our commercial lines department as a Commercial Account Manager. Moria strives to provide professional and outstanding customer service and is currently working on her CIP designation. In her spare time she enjoys spending time with her family in the great outdoors.
Ryan Lyster has been a licensed insurance broker for 10 years, with a strong focus on Commercial risks and the transportation industry. The element Ryan enjoys the most about the insurance industry is the continual forging of new relationships. Ryan has amassed a proven track record of consistently exceeding expectations of the clients he represents. The diverse culture, history and market relationships solidified by McLean & Shaw over the last 60 years, has allowed Ryan to pass the benefits onto his clients. Ryan considers himself fortunate to have come from a large family and enjoys spending time at his parents farm with his wife and daughter.
Being a Senior Account Executive seems a long way from getting a degree in police science, but Ryan would likely say there are more similarities between the two experiences than you would suspect. For openers, it immersed him into the world of security and exactly how much people value it. The perspective on crime not only helped Ryan with his first job as a private investigator specializing in insurance fraud, it also opened doors to the world of insurance. Ryan’s career path also includes spending 10 years in the transportation industry including roles in dispatch, heavy haul coordination and management. Ryan’s background in security and transportation has allowed him the opportunity to join the ranks of McLean & Shaw and currently focuses on commercial lines sales and services. A member of the Professional Young Brokers Association of Alberta and the Applied Systems User Group of Alberta, Ryan enjoys working at McLean & Shaw for the family-like atmosphere and the broad spectrum of clients that the company will write business for. Working as part of a great team, Ryan likes the opportunities for growth and development and the challenges that push him to deliver even better service. Ryan also has a strong passion for hockey and has been involved in the sport as a player, coach and director for nearly 30 years. He also enjoys his time with his family, especially lending support to his children in their sports and hobbies.
Shelly was born and raised in Alberta and has spent 30 plus years working in the insurance industry. Her experience is diverse; starting out as a direct writing agent, moving on to becoming a commercial auto underwriter, an owner of a brokerage and now enjoying the challenges of being a Senior Account Executive. Shelly prides herself on putting the customer first and doing the best job possible for her clients, making her an outstanding insurance professional. She has obtained her CIP designation and is working on her CRM. Shelly enjoys music and dancing, and when she’s not donating her time to a good cause, she is connecting with family and friends.
Ben Walkey began his insurance career in 2009 and has been with McLean & Shaw since July 2017 in the capacity of Personal Lines Insurance agent. His knack for problem solving and his superior technical knowledge has been a welcome asset. His clients are his priority; he continues to stay current on all trends and changes within the insurance industry to ensure his clients receive the best possible coverage at a competitive price.
Beverly brings a wealth of experience to McLean & Shaw. She’s been in the insurance industry for more than 30 years and has contributed her expertise to the team and clients of McLean & Shaw since joining the company nine years ago. With credentials from the Canadian Accredited Insurance Brokers (CAIB), she offers a great deal of proficiency in tackling the challenges of presenting the best possible policies to her clients. Beverly enjoys dealing directly with her clients and employs a highly professional approach to her work. She feels she is also assisted by the fact that McLean & Shaw is an independent brokerage with a team-related method of providing insurance solutions and a reputation for great customer service. In her downtime, Beverly likes to spend time with her dog and family.
Louise comes to McLean & Shaw with 35 years insurance experience under her belt. Her insurance history ranges from group insurance, personal lines and commercial insurance, business development, administration and management. She has always found every aspect of insurance to be rewarding and challenging. Louise has seen a vast change in the industry over the decades but remains confident that the priority will always remain customer focused with a strong emphasis on service. Both Louise and McLean & Shaw believe that the customer is the back bone of any successful business.
Our team devotes the time and resources to listen, understand, and consistently deliver the required coverage at a competitive price. From local start-ups to large scale international operations, McLean & Shaw’s experience in providing leading edge insurance products has reinforced its reputation for excellence.